Effective date: 15th March 2026
Last updated: 15th March 2026
Thinking Success is committed to protecting your privacy and handling your personal data in a lawful, fair and transparent way. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, contact us, sign up for resources, join our mailing list, purchase products or services, register for courses or webinars, or otherwise interact with us online.
Thinking Success is the data controller for the personal data collected through this website.
Thinking Success
John Taylor
Craven Clinic, Skipton, North Yorkshire, BD23 1JZ
Email: enquiries@thinkingsuccess.co.uk
We may collect and process personal data including your name, email address, telephone number, billing information, payment information, IP address, browser and device information, website usage data, marketing preferences, and any information you choose to provide when contacting us, completing a form, registering for a course, downloading a resource, or joining a mailing list.
If you register for a webinar, event or course delivered via ClickMeeting, we may also collect information needed to manage your registration, attendance and participation.
If you make a payment through PayPal, payment and transaction data will be processed by PayPal in accordance with its own privacy and security practices. We do not store your full payment card details on our website.
We collect personal data directly from you when you complete forms on our website, contact us by email, sign up for newsletters or free resources, purchase a product or service, register for a webinar or course, or otherwise communicate with us.
We also collect certain technical and usage data automatically through cookies, Google Analytics, server logs, reCAPTCHA, and similar technologies when you browse the website.
If you view embedded YouTube content on this site, YouTube may collect technical data about your interaction with that content, subject to YouTube and Google’s own privacy practices.
We use your personal data to operate and improve our website, provide courses and resources, process payments, respond to enquiries, manage registrations, send service messages, deliver marketing communications where permitted, analyse website traffic, prevent spam and abuse, and comply with legal and regulatory obligations.
We may also use your information to send you updates about courses, events, resources and related services where you have asked to receive them or where we are otherwise legally permitted to do so.
Under UK data protection law, we rely on one or more of the following lawful bases for processing your personal data.
We process data on the basis of contract where it is necessary to provide a course, webinar, product, service or resource you have requested or purchased.
We process data on the basis of consent where you have chosen to join our email list, opted in to receive marketing communications, or accepted non-essential cookies.
We process data on the basis of legitimate interests where it is necessary for the effective operation, security and improvement of our website, services and communications, provided those interests are not overridden by your rights and freedoms.
We process data on the basis of legal obligation where we must keep records or disclose information to comply with tax, accounting or other legal requirements.
If you subscribe to our newsletter, mailing list or free resources, your contact details may be stored and processed using Mailchimp, our email marketing provider.
We use Mailchimp to send newsletters, updates, launch information, course news, and related marketing communications. We will only send marketing emails where we have a lawful basis to do so, usually your consent.
You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in any email or by contacting us at enquiries@thinkingsuccess.co.uk.
We use ClickMeeting to deliver certain webinars, training events, meetings or online course elements. If you register for one of these events, your name, email address and related registration details may be processed through ClickMeeting in order to manage access, attendance and delivery.
Where relevant, attendance and participation data may also be recorded for administrative, service delivery or training purposes.
If you purchase a product, service or course through our website, payments may be processed by PayPal. PayPal acts as an independent data controller for the payment information it processes. We only receive the information we need to confirm the payment, manage the transaction and fulfil your order or booking.
Please refer to PayPal's own privacy policy for more information about how it processes your data.
Our website and related email services may be hosted or supported by IONOS. This means that personal data submitted through the website or email may be stored on servers or systems used by IONOS, subject to appropriate security and contractual safeguards.
We use Google Analytics to understand how visitors use our website and to improve the performance, content and usability of the site. Google Analytics may collect information such as your IP address, browser type, device information, approximate location, pages visited, time spent on pages and how you arrived at the website.
We use Google Analytics only in accordance with applicable UK data protection and cookie rules. Non-essential analytics cookies will only be set where you have given consent through our cookie banner or cookie settings tool.
We use Google reCAPTCHA on certain forms and pages to help protect the website from spam, abuse and automated misuse. reCAPTCHA analyses interactions with the website to determine whether activity is carried out by a human user. This may involve the collection of hardware and software information, IP address, mouse movements, time spent on page, and other technical data.
By using pages protected by reCAPTCHA, you acknowledge that this functionality is provided by Google and may involve processing by Google in line with its privacy policy and terms.
Some pages on this website may contain embedded YouTube videos. When you view or interact with embedded YouTube content, YouTube and Google may place cookies or collect technical information about your interaction, device and browser.
Where possible, we aim to use privacy-enhanced embedding settings, but you should still be aware that YouTube content may involve data processing by Google.
We do not sell your personal data.
We may share your personal data with trusted third-party service providers where necessary for the operation of our website and services, including IONOS, ClickMeeting, PayPal, Google, YouTube and Mailchimp.
We may also share information with professional advisers, accountants, legal advisers, regulators or authorities where necessary to comply with legal obligations or protect our rights.
Some of the third-party services we use may process or store personal data outside the United Kingdom. Where personal data is transferred internationally, we take reasonable steps to ensure appropriate safeguards are in place in line with UK data protection law.
We keep personal data only for as long as necessary for the purposes for which it was collected, including administration, customer service, legal, tax and accounting requirements.
Contact enquiries are generally kept only for as long as needed to deal with the enquiry and any follow-up.
Customer, transaction and course records may be retained for longer where necessary for contractual, legal, tax or business record-keeping purposes.
Marketing data is kept until you unsubscribe, withdraw consent, or we decide it is no longer necessary to retain it.
Under UK GDPR, you may have the right to request access to the personal data we hold about you, request correction of inaccurate data, request deletion of your data, request restriction of processing, object to certain processing, request transfer of your data where applicable, and withdraw consent at any time where consent is the lawful basis.
To exercise any of these rights, please contact us at enquiries@thinkingsuccess.co.uk.
If you have any concerns about how we handle your personal data, please contact us first so that we can try to resolve the issue.
You also have the right to complain to the Information Commissioner’s Office in the United Kingdom if you believe your data protection rights have been breached.
We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration or disclosure. However, no website or online system can be guaranteed to be completely secure, and you use the internet at your own risk.
Our website may contain links to third-party websites, platforms or services. If you follow a link to another website, that site will have its own privacy policy and terms. We are not responsible for the privacy practices or content of third-party sites.
We may update this Privacy Policy from time to time to reflect changes in our services, legal obligations or the tools we use. Any updates will be posted on this page with a revised effective date.
This website uses cookies and similar technologies to ensure the site works properly, to improve performance, to understand how visitors use the site, and to support features such as analytics, embedded media and spam protection.
Cookies are small text files placed on your device when you visit a website. They help websites remember information about your visit, improve functionality and gather insights into usage and performance.
Strictly necessary cookies are used to enable core website functions such as page delivery, security, form handling and essential site operations. These cookies do not require consent.
Analytics cookies are used to help us understand how visitors use the site, which pages are visited, and how the website can be improved. We use Google Analytics for this purpose, and these cookies are only used where you have given consent.
Functionality cookies may be used to remember user preferences and improve the website experience.
Embedded media and third-party service cookies may be set by services such as YouTube, Google reCAPTCHA, Mailchimp or other external providers where their content or tools are used on the site.
When you first visit our website, you will be asked to accept, reject or manage non-essential cookies through our cookie banner or settings tool. We do not set non-essential cookies unless and until you have given appropriate consent.
You can change your cookie preferences at any time using our cookie settings tool, where available, or through your browser settings.
Most web browsers allow you to control cookies through browser settings. You may be able to block or delete cookies, although doing so may affect the functionality of some parts of the website.
Thinking Success is committed to handling personal data in accordance with the UK General Data Protection Regulation, the Data Protection Act 2018, and, where relevant, the Privacy and Electronic Communications Regulations.
We aim to ensure that personal data is processed lawfully, fairly and transparently, collected for specified and legitimate purposes, limited to what is necessary, kept accurate and up to date, retained only for as long as needed, and protected through appropriate security measures.
If you have any questions about this Privacy Policy, Cookie Policy or the way your personal data is handled, please contact:
John Taylor
Thinking Success
Craven Clinic, Skipton, North Yorkshire, BD23 1JZ
Email: enquiries@thinkingsuccess.co.uk
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